Terms of Use
These Terms of Use ("Terms") govern your use of the Tudo BR mobile application and related services ("Service") operated by Tudo BR LLC ("we," "our," or "us"). Tudo BR is designed specifically to serve the Brazilian immigrant community in the United States.
1. Acceptance of Terms
By downloading, installing, or using the Tudo BR mobile application, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Tudo BR is a hyper-localized marketplace and guide specifically designed for Brazilian immigrant communities in the United States. Our Service includes:
- Consumer features for discovering conational and allied service providers
- Newcomer roadmap with practical 90-day guidance for recent immigrants
- County-specific how-to guides for essential tasks (housing, documentation, etc.)
- Provider features for Brazilian entrepreneurs to manage business profiles
- Community features for reviews, ratings, and Portuguese-language communication
- User mode selection (NewToUS vs Resident) for personalized experience
- Subscription management and payment processing for providers
3. User Accounts
Account Creation
To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. User Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Post false, misleading, or fraudulent information
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service for commercial purposes without authorization
5. Provider Responsibilities
If you are a service provider using our platform, you agree to:
- Provide accurate and truthful business information
- Clearly indicate language support capabilities (Portuguese, English, Spanish)
- Accurately represent your business as conational-owned or ally provider
- Maintain appropriate licenses and insurance
- Respond to customer inquiries in a timely manner, preferably in Portuguese when possible
- Provide services as advertised with cultural sensitivity to Brazilian customers
- Comply with all applicable laws and regulations
- Maintain the quality and safety of your services
- Support the Brazilian immigrant community through fair and respectful service
6. Consumer Responsibilities
As a consumer using our platform, you agree to:
- Provide accurate information when contacting providers
- Respect provider time and availability
- Provide honest and constructive reviews to help the Brazilian community
- Use the newcomer roadmap and county guides as informational resources only
- Not misuse the platform for harassment or fraud
- Verify provider credentials and insurance independently
- Understand that immigration and legal information is provided for informational purposes only
- Support fellow community members with respectful communication
7. Content and Reviews
User-Generated Content
You retain ownership of content you submit to our Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with our Service.
Review Guidelines
Reviews must be based on actual experiences and must not contain:
- False or misleading information
- Personal attacks or harassment
- Spam or promotional content
- Inappropriate or offensive language
8. Payment Terms
Subscription Services
Some features of our Service require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.
Payment Processing
We use third-party payment processors to handle payments. By making a payment, you agree to the terms and conditions of our payment processor.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
10. Intellectual Property
The Service and its original content, features, and functionality are owned by Tudo BR LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
IN NO EVENT SHALL Tudo BR LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Tudo BR LLC from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service.
14. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tudo BR LLC is incorporated, without regard to its conflict of law provisions.
16. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
17. Contact Information
If you have any questions about these Terms of Use, please contact us:
Email: contato@brhub.app
Privacy Inquiries: privacidade@brhub.app